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Shipping Policy
At XingHeYingYueFang, we are dedicated to providing you with a smooth and efficient shipping experience for all your watch purchases. Below is our detailed shipping policy to ensure you have all the necessary information regarding your order delivery.
1. Shipping Methods
We offer a variety of shipping options to accommodate your needs:
- Standard Shipping: Reliable and cost-effective, typically takes 10-14 business days for delivery.
- Expedited Shipping: For faster delivery, this option usually takes 5-8 business days.
2. Shipping Costs
Shipping costs are calculated at checkout based on your location, selected shipping method, and the weight of your order. We often provide free standard shipping on orders over [insert amount, e.g., $50] as a token of appreciation for our customers.
3. Order Processing Time
Orders are typically processed within 1-3 business days. Please allow additional time during peak seasons or promotional events. You will receive an email notification once your order has been shipped, including a tracking number.
4. Delivery Times
Delivery times may vary based on your shipping address and chosen method. Please note that unforeseen circumstances, such as customs delays or extreme weather conditions, can impact delivery times.
5. International Shipping
We proudly ship to various international locations. Please check the shipping options available at checkout. Note that customers are responsible for any customs duties or import taxes that may apply to their orders.
6. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress. You can track your order on our website or the carrier's site.
7. Issues with Delivery
If you encounter any issues with your delivery, such as a lost or damaged package, please contact our customer service team at yingyuefang2024@outlook.com. We will work diligently to resolve any problems.
8. Address Accuracy
To ensure prompt delivery, please double-check that your shipping address is accurate at the time of checkout. We are not responsible for delays or issues arising from incorrect addresses.
9. Contact Us
For any questions or further assistance regarding our shipping policy, please reach out to our customer service team. We’re available Monday to Friday from 9 AM to 7 PM.
Thank you for choosing XingHeYingYueFang! We look forward to delivering your new watch directly to your doorstep.